Shipping & Returns Policy
All orders are sent out within 2-7 business days, and you can expect to receive your package within 3-9 business days.
Pricing, Payment & Tax
We accept Visa, Mastercard and Maestro for online purchases. All prices are in Euro (EUR). Prices are subject to change without notice. No VAT refunds when shipping to non EU countries. Please note that prices when shipping to non EU countries do not include VAT and therefore these orders are not eligible for a refund. Prices for non EU countries are higher due to additional costs involved in shipping products outside the EU. Local customs costs are not covered by NORDUR SALT ApS. We use Stripe as payment gateway.
We use Postnord and we ship Worldwide.
On orders between €0-€49 we charge €7 for shipping
Orders on €50 or above we offer free shipping
NON EU Countries
On orders between €0-€69 we charge €15 for shipping
Orders on €70 and above we offer free shipping
Returns & Exchanges
We carefully inspect your order before we ship it off. But if your order is not exactly what you expected, just send it back to us un-opened within 14 days of receipt and we’ll happily provide a refund or exchange. Goods must be returned unused, in the same condition as received and in original packaging with original tags and labels. Please inform us by mail of your return before you ship – the email is: firstname.lastname@example.org If you have other questions, please feel free to contact us. The cost of getting the package back to us is yours but we will happily cover the cost of sending any replacement to you.
The amount will be returned immediately, after we receive the goods back and have approved the condition of the item.
Returning products is at your own risk. It is your own responsibility, to ensure that NORDUR SALT ApS receives the package. NORDUR SALT ApS recommend, that you send the item with track and trace and that you keep the receipt.
Returns should be sent to:
NORDUR SALT ApS
Michael Drewsensvej 18, 8270 Højbjerg Denmark
NORDUR SALT ApS
Michael Drewsensvej 18